首先，我对我们的产品出现这样的问题表示非常遗憾，也非常关注。
其次，我观察了出问题的产品，产品表面有严重的脱胶现象，硅油已开始渗入泡棉内部。对于这样的现象，我感到十分困惑。因为同一批产品，我们使用同一批号的原料，比例、温度等条件也是相同的，即使出现上述现象，也应该是大批量的，不可能只有这一个。况且我们的产品从原料到成品再到包装，经过了4道检验，出现的次品也都被发现剔除出来。当然，人非圣贤，也许是工人的失误造成的，但那比例也应该是很小的。
再次，对于问题产品的现象，也不能排除在使用、清洗过程中，胶体接触到某些化学物质。
最后，我会继续关注该现象，尽我所能不让有问题的产品上船。

First, I appear such problem to mean to our product very sorry, also pay attention to very much.
The next in order, I observed the wrong product, the product surface contain the take off of severity gum phenomenon, the oil of 硅 hases already started seep in to steep the cotton inner part.For such phenomenon, I feel very confused.Because the same batch of product, we use same raw material of batch number, comparison, temperature etc. the condition also is same, even appearing the above-mentioned phenomenon, also should be the large quantity quantity of, impossible only have this.Besides our product arrives the packing again from raw material to the finished product, through 4 examinations, an article that appear is also all disheveled hair to pick and get rid of out now.Certainly, person non- sage and virtuous man, is the worker's error to result in perhaps of, but that comparison also should be pimping.
Again, for the phenomenon of the problem product, also can't expel in use, cleaning process, the gum body comes in contact with some chemistry materials.
End, I will continue to pay attention to that phenomenon, exhausted the product that I can not let have problems go aboard.