大家早上好，我们XX,欢迎大家参加我们的会议。
近来，我们在customer 和staff feedback中发现，在我们酒店的电话预定环节存在的一些问题。
比如，如何处理当我们的接线员遇到语言沟通有障碍的消费者时，该如何处理？
今天的会议，希望大家共同讨论，得出一些有效的解决的方案。为了提高大家积极性，我们准备了奖品，为思维活跃的成员提供一些额外的奖励。

Good morning everyone:
Welcome to the meeting of our XX. It is clear that there is some problems in the telephone orders of our hotel. For example how to deal with the customers who our operators have difficulty communicating with. Today we have the meeting to discuss it and try to find an effective way to treat it. Here I have prepared some awards for those who are active in thinking, which is to inspire all of us. Hope everyone can do best in it.
Thank you!