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[I]f no arbitration agreement existed plaintiffs might have a strong case for class action certification, since the institution of an individual lawsuit for the paltry sum at issue would be self-defeating.

解答:

如无法达成仲裁协议,原告可为集体诉讼的证明材料提供一份强有力的证词;因为对这类小金额个人诉讼庭在审理时可能会适得其反。