我刚刚和负责货运的公司联络过，他们讲当时到他家包装时，曾经问过他本人是否要上保险，他说不需要上，所以这些私人物品没有上保险，也就没有得赔。很抱歉。

我刚刚和负责货运的公司联络过，他们讲当时到他家包装时，曾经问过他本人是否要上保险，他说不需要上，所以这些私人物品没有上保险，也就没有得赔。很抱歉。

I contacted the shipping company just a moment ago. I was advised that when their staff packed his properties at his home, they did ask him specifically whether he wants his properties to be insured. It was him who confirmed that no insurance was required. It is therefore regretted that there will be no compensation because the shipment was not insured.