Respond to crisis with strategies

Facing the aggressive foreign banks, are Chinese banks ready?

To make 80 percent of all the profits out of 20 percent of all the customers, the "20-80 rule" has long been acknowledged in the banking sector. No matter in terms of strategy or marketing, the 20 percent of the quality customers are crucial to the development of a bank. Foreign banks, who have rich experience in dealing with high-level customers, are incomparably superior to their Chinese counterparts in terms of brand and credit. Under such circumstances, Chinese banks will soon suffer losses of large amounts of deposits and quality customers should they fail to pull themselves out of the sense of superiority.

Chinese banks are seen to have realized the existence of crisis and take measures to respond. However, it is still unknown to us whether the they, short of field experience and quality talents, can win the battle for the rich.

By People's Daily Online

Respond to crisis with strategies
应对危机之策略（直译：以策略应对危机）

Facing the aggressive foreign banks, are Chinese banks ready?
面对咄咄逼人的外资银行，中资银行准备好了吗？

To make 80 percent of all the profits out of 20 percent of all the customers, the "20-80 rule" has long been acknowledged in the banking sector. No matter in terms of strategy or marketing, the 20 percent of the quality customers are crucial to the development of a bank. Foreign banks, who have rich experience in dealing with high-level customers, are incomparably superior to their Chinese counterparts in terms of brand and credit. Under such circumstances, Chinese banks will soon suffer losses of large amounts of deposits and quality customers should they fail to pull themselves out of the sense of superiority.
从20％的顾客中创造80 ％的利润这一"“20-80规则”，早已在银行业中得到认同。无论从战略还是营销上来讲，百分之二十的优质客户对银行的发展是非常重要的。外资银行在与高层次的顾客打交道方面有丰富的经验，在品牌和信用方面，与中国同行相比也有着无比的优势。在这种情况下，如果中资银行不能摒弃其优越感，将很快遭受流失大量存款和优质客户的损失。

Chinese banks are seen to have realized the existence of crisis and take measures to respond. However, it is still unknown to us whether the they, short of field experience and quality talents, can win the battle for the rich.

By People's Daily Online


中国银行被认为是已经意识到危机的存在，并在采取措施加以应对。不过，在缺乏实战经验与高质量的人才的情况下，中国银行能否赢得这场争夺富人的战斗，目前对我们来说仍是一个未知数。

——《人民每日在线》